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Consumer Rights

From the weekly shop, to the purchase of more expensive items such as cars or holidays, we are all consumers.

consumer rights

If you are dissatisfied with your purchase, or with services that have been provided to you and are unable to resolve matters with the seller/service provider then you may need to seek advice on your consumer rights from experts.

At Linder Myers, we have an experienced team of solicitors who can advise you on your consumer rights and also assist you in resolving any dispute, either through negotiation, mediation or as a last resort through Court proceedings.

We can advise you on your rights relating to:

  • The Consumer Credit Act<l/i>
  • Buying Goods
  • Buying Services

Legal protection for Consumers

The amount of legal protection for consumers has been increased significantly over recent years, ranging from general rights under the Sale of Goods Act 1979 and the Consumer Credit Act 2015, to legislation dealing with more specific issues such as digital content and distance and doorstep selling.

For more information, please see our Guide to Consumer Rights

If you need further guidance on your rights as a consumer, please do not hesitate to contact us on 0800 042 0700 or email

Meet the Dispute Resolution teamContact us

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